Delivery Charges and Time
West Malaysia : RM 8 (5-7 working days)
East Malaysia : RM 15 (7-10 working days)
- Pre-order items may take longer time (14-25 days) due to unforeseen circumstances like flight delay, tight custom inspection, lack of manpower on logistic department etc.
- All ready stocks and pre-order items in single purchase will be shipped together, customers should aware of the waiting time.
For international shippment, please contact us for more information.
Exchange of Products
We allow one-time exchange if customers wish to change sizes, but customers must bear the shipping cost for returning back the products to us. However, we do not accept exchange of products if customers change their minds or do not like the items.
How to return and exchange?
1. Snap a picture of the product(s) and drop us a message through Facebook / Instagram Page for requesting return / exchange.
2. Send the product(s) back to us at your own cost within 8 days after receiving confirmation from us together with the original packaging, tags and labels. (Address and other information will be given in private chat)
3. Any request for return and exchange after 8 days starting from parcel receiving date will not be entertained.
4.We will send out the desired product(s) for free as soon as we receive the unwanted product(s) from customers.
5. Please note that some exchanged items may take longer time to be sent out if the products are pre-order items. If that's the case, we will notify customers.
Cancellation and Refund
No cancellation once the order has been made. All goods sold are not refundable. Please check your cart carefully before the payment.
Feel free to contact us via Facebook / Instagram page / Whatsapp for any enquiries.
Happy shopping with us!
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